Ole99 Terms and Conditions — Complete Platform Usage Guide

Access to the ole99 platform is permitted only to individuals who meet all of the following eligibility requirements. ole99 reserves the right to reject or cancel any membership application without providing a reason if these conditions are not fully met.

• You must be at least 18 years old at the time of registration. ole99 conducts age verification through a strict KYC process and any account found to be in breach of this requirement will be closed immediately.
• You must be an individual registering for personal use only. Registration on behalf of another person, corporate entities without authorization, or automated bots is strictly prohibited.
• You must register from a region that does not restrict ole99 services. It is your responsibility to ensure that your use of this platform complies with your local laws.
• Each user is only permitted to hold one account only. Having more than one account is a serious violation that may result in the termination of all associated accounts and the freezing of balances.
• Information provided during registration must be accurate, complete, and up to date. ole99 is not responsible for any losses arising from incorrect information provided by the user.

Your ole99 account is entirely your responsibility. We provide security tools to help you protect your account, but your ultimate safety depends on the steps you take yourself.

You are fully responsible for all activities that occur in your account, including any transactions or wagering made using your login credentials. Never share your password with anyone, including family members or friends. ole99 will never ask for your password under any circumstances.

• Use a strong and unique password — combine uppercase letters, lowercase letters, numbers, and special symbols for maximum protection.
• Enable two-factor authentication (2FA) as soon as it becomes available in your account for an added layer of security.
• Notify ole99 customer support immediately if you suspect your account has been accessed without authorization.
• Ole99 reserves the right to temporarily suspend or restrict an account for investigation purposes if suspicious activity is detected.
• KYC verification may be required before your first withdrawal or when unusual account activity is detected — this is a standard protective measure for your benefit.

Ole99 offers a variety of safe and convenient payment methods for Malaysian users, including FPX, online banking, digital wallets, and other methods listed on the platform. All transactions are processed through fully encrypted channels.

• Minimum and maximum deposits are set according to the chosen payment method and may change from time to time. Check the latest information directly in your account.
• Withdrawals processed within 15 to 30 minutes once the request is approved, subject to full completion of account verification.
• Funds you deposit must be used for gaming purposes only. Any activity resembling money transfers or money laundering is strictly prohibited and will be reported to the relevant authorities.
• Ole99 reserves the right to temporarily hold withdrawals where additional verification is required to ensure the security of your transaction.
• Any bonus amount that does not meet the specified wagering requirements is not eligible for withdrawal until those requirements are fully satisfied.
• Failed transactions resulting from incorrect banking details provided by the user are the user's own responsibility. Please ensure your banking details are always kept up to date.

Ole99 offers a variety of attractive promotions and bonuses to new and existing users from time to time. All promotions are subject to specific terms and conditions stated on each respective offer, and those terms form part of these general Terms and Conditions.

• Each promotion has wagering requirement that must be met before any winnings from a bonus can be withdrawn. The wagering requirement rate is clearly stated on each offer.
• Bonuses may only be claimed once unless stated otherwise. Attempting to claim the same bonus multiple times using different accounts, devices, IP addresses, or credit card details constitutes fraud and will result in account termination.
• Ole99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such decisions are final.
• Bonuses obtained through suspicious activity or violations of terms will be voided without notice and the associated balance may be frozen.
• The VIP Programme offers exclusive benefits including additional bonuses, higher withdrawal limits, and priority service — further details are available on the VIP ours.

All games offered on the ole99 platform use a licensed Random Number Generator (RNG) system that has been verified by an international independent auditing body. This ensures every game outcome is truly random and fair for all users.

• Completed game results are final and cannot be altered. ole99 is not responsible for any losses incurred during a legitimate gaming session.
• Any attempt to manipulate games, exploit system bugs, use unauthorised third-party software, or collude with other users is strictly prohibited.
• Ole99 reserves the right to void any bet or game suspected of involving fraud, manipulation, or technical exploitation, and to reclaim any profits obtained through such means.
• In the event of a technical disruption during a gaming session, ole99 will take reasonable steps to restore the situation. Decisions made by the ole99 technical team in such matters are final.
• Sports betting is subject to additional guidelines stated in the Wagering platform. Odds may change before a bet is accepted.

Ole99 is committed to maintaining a safe, fair, and enjoyable gaming environment for all users. Accordingly, the following conduct is strictly prohibited and may result in immediate disciplinary action:

• Creating fake accounts, using another person's identity, or providing false personal information during registration or the KYC process.
• Using any automated software, bots, scripts, or third-party tools to play, place bets, or interact with the platform without written permission from ole99.
• Conducting any form of money laundering or illegal financial activity through the ole99 platform.
• Abusing the customer support system with unfounded complaints, threatening staff, or using disrespectful or harassing language.
• Sharing or selling your account to another party, or allowing others to use your account to obtain bonuses or benefits.
• Spreading false information about ole99 or running campaigns intended to damage the platform's reputation.

Ole99 takes the protection of your personal data very seriously. All information you provide to us is collected, processed, and stored in accordance with our detailed Privacy Policy. Using this platform also constitutes your agreement to that Privacy Policy.

• Your personal data is collected solely for the purpose of operating your account, processing transactions, and meeting applicable legal compliance requirements.
• Ole99 will not sell, rent, or disclose your personal data to any third party without your consent, except where required by law or court order.
• 256-bit SSL encryption protects all communications between your device and the ole99 servers at all times.
• You have the right to request access to your personal data, request corrections to inaccurate data, or request deletion of data subject to mandatory legal retention requirements.
• For full details on how we handle your data, please refer to Privacy Policy ours.

By using the ole99 platform, you acknowledge and agree to the following liability limitations, which are a fundamental condition of using our services:

• Ole99 is not liable for any financial losses incurred as a result of gaming activity. Gambling involves the risk of losing money, and you play at your own risk.
• Ole99 makes no guarantee that the platform will operate without interruption or error at all times, though we strive to maintain high uptime.
• Any information on the ole99 platform is for general informational purposes only and should not be construed as financial advice or a guarantee of winnings in any form.
• The maximum total liability of ole99 to any user under any circumstances shall not exceed the net deposit amount made by that user in the 30 days prior to the claim.

Either you or ole99 may terminate the use of this platform at any time, subject to the following conditions:

• You may close your account at any time by contacting ole99 customer support via Live Chat. Any eligible balance will be processed for withdrawal in accordance with standard procedures.
• Ole99 reserves the right to suspend or terminate your account without notice in the event of a terms violation, fraudulent activity, or reasonable security concerns.
• In cases where an account is terminated due to fraud or a breach of terms, ole99 reserves the right to hold all funds in the account while an investigation is conducted.
• Account closure at the user's request for self-protection purposes (self-exclusion) is permanent and irreversible. ole99 fully supports this responsible gambling measure.

Ole99 reserves the right to modify these Terms and Conditions at any time. Amendments take effect immediately upon being published on the platform. It is your responsibility to review these terms periodically to ensure you remain aware of the latest version.

• Continued use of the platform after amendments are published constitutes acceptance of the revised terms.
• For significant amendments, ole99 will endeavour to notify users via an in-platform notice or email, though this does not constitute an absolute obligation.
• Any dispute arising from the use of the ole99 platform will first be resolved through good-faith negotiation before any further action is taken.
• These Terms and Conditions are governed by applicable law and you agree to submit to the jurisdiction designated by ole99.